Transparency is a cornerstone principle of Transforma’s management. For that reason, we publish our income statements and other certificates, along with the current organizational policies.

In compliance with Statutory Law 1581 of 2012, which establishes the General Data Protection Regime in Colombia, as well as the best international practices in this matter, it is responsible for the processing of your personal data.

1). Rights as the owner of the information:

1. Know, update, rectify, delete and revoke personal data. This right may be exercised, among others, against partial, inaccurate, incomplete, fractioned, misleading data, or those whose Treatment is expressly prohibited or has not been authorized.
2. Request proof of the authorization of Treatment granted.
3. Be informed about the use that Transforma has given to personal data.
4. Present before the corresponding control bodies, complaints for infractions to the provisions of current regulations and other regulations that modify, add or complement it.
5. Free access to personal data that has been subject to Treatment.

2). Transforma Information:

1.  Address: Calle 72 # 6 -30, Bogotá D.C. – Colombia
2. Email: [email protected]
3. Website: www.transforma.global

3). Channels through which you can exercise rights:
The Holder may use the Transforma’s correspondence system, by email to the address: [email protected]

4). Responsible area of complaints, claims, congratulations and suggestions management:
The monitoring and control of the care of these cases is the responsibility of the Executive Director of Transforma through the channels indicated in number 3) of this communication.

5). Procedures for knowledge, update, deletion, revocation and rectification:
The owner may request through the contact channels named above, the update, deletion, revocation and rectification of the information and / or make inquiries or claims related to their information. Transforma will validate the identification, analyze, classify and issue the response to the request in the times established by law, and will be sent through the means by which the request is received or by the means that the owner specifies in his communication. The deletion of personal data and / or revocation of authorization for information processing will not proceed when the owner has a legal or contractual duty to remain in the Transforma databases.

These requirements will be processed when they meet the following criteria:

1. The request must be addressed to Transforma,
2. It must have the identification of the owner, his successor in title, representative or agent,
3. It must contain the description of the facts that give rise to his request,
4. Contact information for notification of the response,
5. Documents and facts supporting his request.

If the request is incomplete in terms of its requirements, the applicant will be required to correct its omissions within five (5) days after receiving the request. After two (2) months from the date the applicant was required to correct his request without obtaining the required information, it will be understood that he has withdrawn the claim.

The maximum term to attend the request will be fifteen (15) business days from the day following the receiving date.

If it is not possible to respond to any requirement due to its complexity, the applicant will be informed of the reason why it is not possible to respond within the term set by current regulations. When notification of the impossibility of responding within the initially indicated term is notified, the applicant must be informed of the date on which the request will be answered, which in no case may exceed eight (8) business days following the expiration of the first term.

6). Transforma’s policies regarding the processing of personal data:

1. Comply with the treatment of the personal data of the holders within the parameters established by the Constitution and current regulations.
2. Obtain, in accordance with the provisions of current regulations, the express authorization of the owners in physical, electronic and / or telephone means that allows their subsequent consultation in order to unequivocally verify that without the consent of the owner the data would never have been captured and stored on electronic or physical media. Likewise, it may be obtained through clear and unequivocal conduct of the Holder that allows to conclude in a reasonable way that he granted his consent for the handling of his personal data.
3. Promote the confidentiality, integrity and availability of personal data by the person in charge and those in charge.
4. Personal data will only be processed by those collaborators who require it based on the activities of their position or by the Managers or Managers; the latter will be supplied with the information required for the fulfillment of the contractual obligations.
5. Collaborators must guarantee the reservation of information during the period of relationship with Transforma or the term of the contract, when applicable, and after termination or separation.
6. Carry out the processing of personal data in accordance with the purposes authorized by the owners.
7. Not to disclose personal data on the Internet or other massive means of communication, unless it is public information or information required by current regulations.
8. The personal data information of the holders will be guarded in accordance with the organization’s information security and retention policies.
9. Adopt the other necessary measures so that the information is kept up to date.
10. Correct the information when it is incorrect and communicate the pertinent to any authorized third party.
11. Process the queries and claims made by the Holders in the terms indicated in the current regulations.
12. At the request of the owner and when he does not have any legal or contractual duty to remain in the databases, the information of the owner must be eliminated.
13. Keep the information under the security conditions necessary to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access.
14. Transforma will apply the appropriate security measures for the treatment of information classified as sensitive, which includes, among others, the personal data of the children (boys, girls and adolescents) of the collaborators.
15. To strive for the strengthening of a corporate culture that advocates and safeguards the rights of the owners through training sessions.
16. Always guarantee the full and effective exercise of the right to habeas data to the Holder.
17. Properly inform the Holder about the purpose of the collection and the rights that assist him by virtue of the authorization granted.
18. Guarantee that the information provided to any authorized third party, within the parameters established in current regulations, is truthful, complete, exact, updated, verifiable and understandable.
19. Transforma may exchange personal data information with public entities when they request it in the exercise of their functions, for issues related to plans, programs and projects in the development of public policy.
20. The established policies may be modified at any time. The modifications will comply with the current legal regulations, as well as the best international practices in this matter, and will enter into force as of their publication in the media available so that they are known to the owners.
21. The transfer of personal data information to countries that do not provide adequate levels of data protection will be carried out under the conditions established in current regulations.
22. Develop the activities required to comply with the obligations related to the Database Registry, when applicable.